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Tom Kerwin's avatar

Love this!

"false confidence and uncritical capitulation represent two extremes which are both deeply unsatisfying for different reasons ... there must be a third way"

I was put immediately in mind of "ayyy lmao" (https://twitter.com/visakanv/status/1443196315970670598?s=20)

Also the 4 types of not-knowing is a wonderful bit of clarification, and I know that teams working on new things can easily get them muddled up.

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